Overview
- Our Comprehensive Game Portfolio
- Safe and Fast Payment Methods
- The bonus system explained
- Smooth Mobile Gaming Experience
- Dedicated Support 24/7
Our Wide Game Collection
At CrazyTower, we have built an impressive collection of above 2500 games with the world's leading providers. Our platform combines classic slot machines with modern video slots, live dealer tables and progressive jackpots that have paid out millions for lucky players. We work exclusively with licensed developers including NetEnt, Microgaming, Play'n GO and Evolution Gaming to ensure fair play and high entertainment value.
Our game library is renewed weekly with new titles, which guarantees that players' members will always discover something fresh to test. Each slot machine goes through extensive testing procedures before it becomes available, as well as we publish RTP values (Return to Player) transparent so that you can make informed choices. The average RTP on our platform is at 96,4%, which represents higher than the industry average at 95,8%.
| Video slots | 1800+ | 96,5% | Starburst, Book of Dead |
| Live Casino | 350+ | 98,6% | Lightning Roulette, Blackjack Live |
| Board games | 280+ | 97,2% | European Roulette, Baccarat |
| Jackpotspill | 75+ | 94,8% | MegaMoolah, Divine Fortune |
Safe and Fast Payment Solutions
Transaction security is at the top of our priority list. CrazyTower uses 256-bit SSL encryption – the same standard as global banks – to protect all financial transactions and personal data. We have integrated a series of payment options which cover different preferences, ranging from traditional payment cards to modern cryptocurrencies.
Our withdrawal processing is among the fastest in the industry. For electronic wallets including Skrill and Neteller, we process requests within 2-4 time, while bank transactions usually require 1-3 working days. We do not charge any fees for deposits and withdrawals, which means that you keep all your winnings.
- Payment card: Visa and Mastercard are accepted by immediate credit process
- E-wallets: Skrill, Neteller, MuchBetter when withdrawing within 4 timer
- Bank transfer: Trustly for direct bank login without registration
- Cryptocurrency: Bitcoin, Ethereum as well as Litecoin for maximum anonymity
- Prepaid payment card: Paysafecard for budget control and affordable payments
The bonus program explained
On online casino we have developed a multi-layered bonus system that rewards both new and loyal users. Our welcome package covers them 4 first deposits and can give you until 10 000 NOK in bonus money plus 250 free spins. All bonuses are delivered with transparent terms - no hidden clauses or unreasonable wagering requirements.
Our loyalty program operates at five levels: Bronze, Silver, Gull, Platinum and Diamond. Every time you play, you accumulate points that gradually open up better benefits. Diamond level includes personal account manager, tailored bonuses and invitations to exclusive tournaments with prize pools of up to 50 000 kr.
| Bronze | 0-500 | 5% | Weekly free spins |
| Silver | 501-2000 | 7% | Monthly reload bonus |
| Gold | 2001-5000 | 10% | Faster withdrawal processing |
| Platinum | 5001-10000 | 12% | Birthday bonus + VIP support |
| Diamond | 10000+ | 15% | Personal account manager + special tournaments |
Seamless Mobile Gaming Experience
Our mobile casino is built with HTML5 technology, which provides equal functionality across all devices without the need to download. If you use iOS, Android or Windows, the interface should automatically adapt to the screen size for the best possible presentation. Over 68% of our active players primarily use the mobile version, a number that reflects the quality of the mobile experience.
The game collection is completely available on mobile, including live dealer games with HD streaming. We have optimized loading times so that even advanced games load in up to three seconds with a standard 4G connection. The touch controls are fine-tuned for responsiveness, and all payment functions operate seamlessly on smaller screens.
Technical Specifications for Mobilegaming
CrazyTower's mobile platform requires minimal Android 6.0 or iOS 11.0 for optimal performance. All newer browsers are supported, including Chrome, Safari, Firefox and Samsung Internet. Titles run on 60 frames per second on modern devices, which guarantees smooth animation as well as immediate response time to input. Data consumption is average 25-40 MB per hour for regular slot machines, while live casino games use 80-120 MB per time.
Dedicated 24/7 Customer Service
Our support team consists of 40 Norwegian-speaking employees distributed across three time zones to guarantee 24/7 making available. You can contact us via live chat, e-mail or telephone, with an average response time of under 90 second for chat inquiries. We have also developed an extensive FAQ library with above 200 articles covering everything from account registration to withdrawal verification.
All support staff undergo a minimum of four weeks of training before handling customer issues. They have the authority to resolve most problems immediately without escalation, including bonus changes, technical troubleshooting and payment clarifications. For complex cases, we offer a callback function where an expert contacts you within an agreed time period.
Common support inquiries and resolution times
- Verification questions: Documents are normally processed within 2 hours during office hours
- Payment problems: Instant help via live chat with a direct connection to the payment provider
- Game technical errors: Troubleshooting starts during 5 minutes, by way of compensation if the problem is due to our system
- Bonus clarifications: Detailed review of turnover requirements and activation directly via the chat function
- Payout status: Real-time tracking available via the account panel with manual updates every hour
- Responsible gaming: Immediate implementation with limitations, breaks and self-exclusion upon request
CrazyTower holds licensing from the Malta Gaming Authority (MGA), one of the strictest global supervisory authorities within online gambling. This licensing requires us to maintain special standards for player protection, financial security and fair play. We go through quarterly audits by independent organizations such as eCOGRA, which verifies that the players' random number generators (RNG) works correctly and so that the payout percentage is matched against advertised values.